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Vogels MotionMount for Crestron

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Official Manufacturer Commissioned Driver

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Supported Products

MotionMount

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Description

Manufacturer Approved

 

Features

  • Position Set and Feedback (Retract, Extend Tilt)
  • Preset Recall
  • Error Notifications

Supported Models

  • Signature Series

Communication Types

  • IP
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How to get a Trace

  • Open Crestron Toolbox and connect to the Crestron processor using the Text Console
  • Type USERPROGCMD:1 “debug level 4”
  • Type USERPROGCMD:1 “debug print on”

USERPROGCMD[:program#] program#: number of program to execute. (default=1)

  • Open the SIMPL Debugger and Connect to the Crestron processor
  • Reproduce the problem a few times
  • Choose SIMPL Debugger > Logging > Save Current….
  • Click OK
  • Attach the saved file to your support ticket

To provide ERROR LOG

  • Open Crestron Toolbox and connect to the Crestron processor using the Text Console
  • Type ERRLOG
  • Copy any errors from the log into your support ticket

Note: It is preferable to clear any errors on the processor before uploading your program (to do this, first type CLEAR)