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Arcam AVR for Crestron

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Official Manufacturer Commissioned Driver

The ARCAM Series provides a high-performance audio/visual receiver’s that deliver stunning realism for the ultimate home cinema experience.

Supported Products

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Description

Manufacturer Approved

Features

  • Power Control and Feedback
  • Source Selection and Feedback
  • Volume Controls and Feedback
  • Transport Controls
  • DAB Control and Metadata
  • FM Control and Metadata
  • Net Metadata
  • Audio Setting Controls and Feedback
  • HDMI selection and Feedback
  • Navigation Controls
  • Radio Presets select and Names
  • Surround sound mode selection

Supported Models

  • AVR10
  • AVR11
  • AVR20
  • AVR21
  • AVR31
  • AVR40
  • AVR41
  • AVR5

Communication Types

  • Serial
  • IP
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How to get a Trace

  • Open Crestron Toolbox and connect to the Crestron processor using the Text Console
  • Type USERPROGCMD:1 “debug level 4”
  • Type USERPROGCMD:1 “debug print on”

USERPROGCMD[:program#] program#: number of program to execute. (default=1)

  • Open the SIMPL Debugger and Connect to the Crestron processor
  • Reproduce the problem a few times
  • Choose SIMPL Debugger > Logging > Save Current….
  • Click OK
  • Attach the saved file to your support ticket

To provide ERROR LOG

  • Open Crestron Toolbox and connect to the Crestron processor using the Text Console
  • Type ERRLOG
  • Copy any errors from the log into your support ticket

Note: It is preferable to clear any errors on the processor before uploading your program (to do this, first type CLEAR)