Smart Home Test & Support Engineer

Are you looking for a challenging and varied role in a small, friendly and dynamic company?  Janus Technology is a fast growing business in the Cambridge area, set up by experienced developers originally to meet the demand in the home installation and high-end audio/video sector and we are now looking to expand our test and support capabilities.

You will help test and support our growing portfolio of products, which include mobile and PC apps, but with a focus on smart home control system drivers.  We work with all the major control systems (Control4, RTI, Crestron, AMX, Elan, URC etc) and some of the biggest names in AV installation (Bose, Yamaha, Naim Audio, Wyrestorm, CYP etc).  You will likely have experience in the smart home controls industry as a programmer/installer, but may now be seeking an office-based role, in a development focused environment.  You will have a good understanding of how custom installation works and experience configuring products and integrating them into smart home control systems.

In this role you will write test specifications, run manual tests and ensure our software is fit for public release.  Over time, and with the help of senior engineers, you will build up a solid knowledge of all of our products.  You will take on support issues through to resolution, setting up test systems to reproduce faults, accessing systems remotely where necessary and updating customers on progress.  Ideally you will be degree educated, but this is not essential.

The following skills are desirable:

  • Experience in A/V or smart home installation.
  • Experience of in-depth programming with at least one of the following control systems: Control4, RTI, Crestron, AMX, Elan, URC.
  • Troubleshooting integration problems.
  • Supporting installed systems.
  • Liaising with clients via phone or email.
  • Testing systems prior to installation.

Training will be given on Control systems you’re not familiar with, so you will quickly gain exposure to all the control systems that we develop integrated solutions for

Above all you will be a quick learner, with a can-do attitude, a sense of humour and a desire to make the role your own.

Please send an up-to-date CV and covering letter to