Smart Home Test and Support Engineer

Are you looking for a challenging and varied role in a growing, friendly and dynamic company?  We are looking for someone to help test and support our expanding portfolio of products, specialising in apps and drivers for smart home control systems, including RTI, Control4, Crestron, AMX, URC and Elan.  This role will therefore suit someone with experience installing and programming one or more of the above systems.

In this role you will write test specifications, run manual tests and ensure our software is fit for public release.  Over time, and with the help of senior engineers, you will build up a solid knowledge of all of our products.  You will take on support issues through to resolution, setting up test systems to reproduce faults, accessing systems remotely where necessary and updating customers on progress.

Ideally you will have some higher education qualification, but this is not essential.  The following skills/experience are desirable:

• A/V or smart home installation.
• Writing and executing test scripts.
• Recording issues in a bug tracking system.
• Logging and tracking issues in a support ticketing system
• Providing support via phone and/or email.
• Exposure to software development lifecycles.
• An IT or networking qualification.

Above all you will be a quick learner, with a can-do attitude, a sense of humour and a desire to make the role your own.

We occupy a large open plan, air-conditioned office, just south of Cambridge, with plenty of parking.  Benefits include a competitive salary, bonus scheme, 25 days holiday a year, a contributory pension scheme and flexible working hours.

If you are interested in this position please supply a CV and covering letter in the first instance to info@janustechnology.co.uk with “Smart Home Test & Support Engineer” as the subject title.

** NO AGENCY APPLICATIONS PLEASE **